No matter which financial product you are looking for in Australia, your options will be similar: the traditional banks holding the majority of the Australian market share, and other financial institutions or non-bank lenders looking to challenge to major banks.
Speaking practically what exactly is the difference between non-bank lending and opting for one of the big four banks? Let’s take a look.
What is a non-bank lender?
A non-bank lender refers to any financial institution in Australia that isn’t a bank or, in the strictest sense, a credit union. Non-bank lenders exclude what is commonly referred to as Australia’s big four banks: Commonwealth Bank, NAB, Westpac, and ANZ. Non-bank lenders also exclude challenger banks like Bendigo Bank, Macquarie Bank, Bank of Queensland, and smaller lenders.
A non-bank lender might be a building society or other society, superannuation funds, or online lenders. These are not just small-name companies but can be quite major presences in the Australian market, like AMP and Suncorp.
Banks are referred to as authorised deposit-taking institutions (ADIs), and though non-bank lenders are not ADIs, they are still heavily regulated in Australia as they deal in financial products. Non-bank lenders will still hold an Australian Credit Licence (ACL) and are regulated by ASIC, the Australian Securities and Investments Commission, and have to follow the directives of the National Consumer Credit Protection Act (NCCP). APRA, the Australian Prudential Regulation Authority, also holds an advisory role over non-bank lenders.
Why would I choose a non-bank lender for my home loan?
There are plenty of drawcards that have more and more Australians swinging away from traditional banks and towards non-bank lenders. That said, a non-bank lender is not necessarily the option for every borrower, and some features offered by an ADI might work better for you. Here are some pros and cons of non-bank lenders:
Pros of non-bank lenders
- Lower fees
Big banks have large overheads to cover, with huge numbers of staff and branches. This is less so the case with non-bank lenders, who are generally able to keep fees lower. If you are using a non-bank lender for your home loan, this may help to avoid a ballooning comparison rate next to your headline interest rate. - Lower interest rates
Likewise, lower overheads (particularly for online lenders) mean non-bank lenders are often looking to shake up the loan market with competitive interest rates. Remember that this is not automatically true, and you will want to do your own comparison and seek professional advice or consult a mortgage broker if you are looking for more information. Non-bank lenders may also be slower to pass on rate rises from the Reserve Bank of Australia (RBA), although this is not always the case. - Personalised service
One of the reasons many people dislike the big four banks is the feeling of being anonymous and disposable in a sea of customers. With much smaller customer pools, you are more likely to get a higher level of customer attention and personalised service with a non-bank lender. - Faster processing
The major banks are notorious for bureaucracy and taking time to get things done, but many non-bank and online lenders are able to process loan applications and funding in a matter of hours. - More flexibility
Non-bank lenders will still check your credit history before approving your loan application, but there may be greater flexibility than the rigidity of a traditional bank. This can be a blessing for borrowers with a lower credit score or for those with less documentation, like if you are self-employed.
Cons of non-bank lenders
- Lack of offset accounts
The big banks are often able to offer generous offset accounts on their home loan products as they are authorised deposit-taking institutions, which non-bank lenders are ineligible to do to the same extent. - Lack of branches
This may not be a deterrent for younger first-home buyers, but many homeowners like to have access to a physical branch location to be able to talk face-to-face with an employee in the event of a concern or a change in financial situation. With a smaller non-bank lender, especially an online lender, there may be limited locations in metropolitan Sydney or Melbourne or no physical locations whatsoever. - Less trust
Since many non-bank lenders lack the long-established reputations of the major banks in Australia, it’s easy to find yourself sceptical of them. It’s worth remembering the extensive ASIC regulation, Australian credit licence requirements in place, and APRA advisory position. On top of this, in the event that your non-bank lender does go bust, very little is likely to change for you: another financial institution would most likely buy them out, leaving you free to continue making repayments or open for refinancing.
Is a non-bank lender right for me?
Choosing whether to opt for a major bank, a smaller challenger, or a non-bank lender is a major decision and one worth seeking professional advice on. While a non-bank lender may or may not be right for you, it’s important not to assume that a Big Four bank will offer you a better home loan option or that a non-bank lender will automatically be cheaper.
Instead, focus on which features you need, and which loan options are on offer, and don’t rule out any home loan products before you’ve started your search.
