Get in touch
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Feedback and complaints
If something isn't right, you can:
- email hello@ownhome.com
- write to 52 Kellett Street, Potts Point NSW 2011
- call 02 7227 5792
- tell anyone in our team.
Our Complaints Policy explains how we handle it.
Not satisfied with our response?
You can contact the Australian Financial Complaints Authority (AFCA), a free and independent service:
- website: afca.org.au
- email: info@afca.org.au
- phone: 1800 931 678
- mail: GPO Box 3, Melbourne VIC 3001
Protect yourself from scams
OwnHome will never ask you to change your payment or bank details by email. If you receive a request like this, don't act on it or reply to it. Contact us using the details on this page to check first.